Seamless User and Admin Support
Google Workspace Remote Admin & Support
Learn how Steegle can provide remote admin & end-user support for Google Workspace products
Comprehensive Support for SMEs
Steegle.com offers dedicated Google Workspace support services tailored for small to medium-sized businesses (SMEs) with up to 300 users.
Our services are designed to provide essential support without the need for an in-house Google Workspace expert.
Pricing
User Support
$12.50 per user per month
Includes account creation, administration, and other activities
Admin Support
$7 per user per month
Includes account creation, administration, and other activities
Note: For organizations with over 100 users, please contact us for custom pricing.
Additional Services: Available at the beginning of the support period for an additional fee
Service Coverage
- Designed for Business Starter and Business Standard accounts
- Not intended for 24-hour support
- Ideal for SMEs without in-house Google Workspace expertise
- Maximum supported user size: 300 users
- Not recommended for enterprise customers
Key Benefits
FAQs
What services does Steegle offer for Google Workspace support?
Steegle offers User Support and Admin Support services for Google Workspace, tailored for small to medium-sized businesses.
How many users can Steegle support?
Our services are designed for organizations with 5-300 users.
Do you support organizations with over 300 users?
Yes, we can support larger organizations. However, for businesses with more than 300 users, please contact us directly for a customized solution and pricing tailored to your specific needs and scale.
What's the difference between User Support and Admin Support?
User Support ($12.50/user/month) provides comprehensive assistance for all Google Workspace-related issues. Admin Support ($7/user/month) focuses on account administration, configuration, and management tasks.
Is 24-hour support available?
While we don't offer 24-hour support, it's rarely necessary due to Google's 99.99% uptime guarantee. We handle client queries and issues during our standard business hours.
Are these services suitable for enterprise customers?
These specific services are designed for SMEs. However, we can provide custom solutions for larger organizations upon request.
What types of Google Workspace accounts do you support?
We support all types of Google Workspace accounts. Our listed pricing is for Business Starter and Business Standard accounts. For other account types, please contact us for a personalized quotation.
Is there special pricing for organizations with over 100 users?
Yes, please contact us for custom pricing if your organization has over 100 users.
What additional services do you offer?
8. We provide various additional services, including:
* Security reviews
* Organization merges or splits
* Scripting services (e.g., Calendar and Gmail queries)
* AppSheet services to build applications
* Data migration These services are available at the beginning of the support period for an additional fee.
How can I purchase Steegle's Google Workspace Support Service?
Contact us via phone (US: +1 (302) 672 3007, UK: +44 (207) 871 5021) or visit Steegle.com/contact.
What's included in the User Support service?
User Support covers all Google Workspace-related issues, including email, Drive, Calendar, Docs, Sheets, Slides, and more. It excludes support for non-Workspace third-party apps.
What's covered in the Admin Support service?
dmin Support includes account creation, administration, configuration of settings, password resets, mobile setup, policy management, user permissions, and management of third-party apps and administration tools.
Where are your support services based?
Our support services are primarily based in the UK, though we bill in US dollars. We serve clients globally, with a significant portion in North America and other regions.
In what currency are your services billed?
Although our support is UK-based, we bill in US dollars for consistency across our global client base.
Can you help with custom Google Workspace solutions?
Yes, we offer custom solutions and additional services like security reviews, data migration, and application development using AppSheet. Contact us for specific requirements.
Contact Us
For more information and to purchase your Google Workspace Security Audit, contact us today: